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The Customer Service Survival Kit

The Customer Service Survival Kit

Richard Gallagher

19,88 €
IVA incluido
Disponible
Editorial:
Thomas Nelson
Año de edición:
2013
Materia
Atención al cliente
ISBN:
9780814431832
19,88 €
IVA incluido
Disponible
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Sobre IBD

The right words can transform volatile scenarios into calm and productive encounters. But this book is about more than talk--it’s about making sure your customers are happy.

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