Atención al cliente

Economía, finanzas, empresa y gestión / Empresa y gestión / Ventas y marketing / Atención al cliente (333)

Economía, finanzas, empresa y gestión / Empresa y gestión / Ventas y marketing / Atención al cliente
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  • Service Quality in Academic Libraries
    Ellen Altman / Peter Hernon
    ...
    Disponible

    170,12 €

  • Service Quality in Academic Libraries
    Ellen Altman / Peter Hernon
    ...
    Disponible

    64,33 €

  • Great Customer Service on the Telephone
    Kristin Anderson / Kristin LAnderson
    First impressions are often lasting impressions. How customers are treated on the phone can quickly turn them into either an ex-customer or a customer for life. This thorough, quick-reading guide shows anyone who uses the phone -- from salesperson to manager to secretary -- how to treat it as a service tool that directly impacts on company profits. ...
    Disponible

    13,28 €


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