Tourenplanung im Außendienst

Tourenplanung im Außendienst

Tourenplanung im Außendienst

Andreas Weber

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Editorial:
GRIN Verlag
Año de edición:
2013
Materia
Ventas y marketing
ISBN:
9783638640688
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Studienarbeit aus dem Jahr 2001 im Fachbereich BWL - Marketing, Unternehmenskommunikation, CRM, Marktforschung, Social Media, Note: 1,3, Hochschule für Technik und Wirtschaft Berlin (Lehrstuhl Marketing), Veranstaltung: Vertriebsmanagement, Sprache: Deutsch, Abstract: Die Tourenplanung ist ein Teilproblem der Einsatzplanung von Reisenden . Als besonders problematisch stellen sich meist nicht die Modelle zur Lösung der Tourenplanungsaufgabe selbst, sondern die Ermittlung der hierfür benötigten Daten dar. Zur Lösung der Planungsaufgabe werden insbesondere Informationen aus dem Teilproblem der Besuchspolitik benötigt, welches wiederum Angaben über die Anzahl der Verkaufsmitarbeiter und die Zuordnung dieser zu den Verkaufsaufgaben oder Verkaufsgebieten voraussetzt. Diese Teilprobleme werden daher ausführlich dargelegt. Da zur Ausgestaltung der Lohnanreizsysteme kaum bedeutende Interdependenzen bestehen, wird auf eine Darstellung dieses letzten Teilproblems verzichtet. In der Literatur wird von einem Traveling-Salesman-Problem gesprochen, 'wenn die Aufgabe darin besteht, durch eine vorgegebene Zahl von n Punkten, die hier als Städte interpretiert werden sollen, die kürzeste, alle Städte verbindende, geschlossene Tour zu legen.' Im Rahmen dieser Arbeit soll der Begriff Tourenplanung als Lösung des Traveling-Salesman-Problems betrachtet werden. Synonym zum Begriff Traveling-Salesman-Problem (TSP) werden oft auch die Bezeichnungen Handlungsreisendenproblem, Handelsreisendenproblem und Rundreiseproblem benutzt.

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