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Powerful Phrases for Effective Customer Service

Powerful Phrases for Effective Customer Service

Renee Evenson

17,22 €
IVA incluido
Disponible
Editorial:
Thomas Nelson
Año de edición:
2012
Materia
Comunicación y presentación empresarial
ISBN:
9780814420324
17,22 €
IVA incluido
Disponible
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Sobre IBD

Say goodbye to rage-inducing customer interactions. With more than seven hundred phrases and scripts to choose from, this indispensable reference explains how to diffuse even the most difficult situations--and ensure everyone leaves happy.

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