Lean on Civility

Lean on Civility

Christian Masotti / Lewena Bayer

22,40 €
IVA incluido
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Editorial:
Business Expert Press
Año de edición:
2021
Materia
Teoría y comportamiento organizativos
ISBN:
9781952538803
22,40 €
IVA incluido
Disponible
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In Lean on Civility: Strategies for Changing Culture in Manufacturing Workplaces, the authors explain how incorporating civility can drive success in your business.As a key component of workplace training, civility can have a significant impact on workplace culture and also increase measurable outputs related to continuous improvement-including but not limited to quality, efficiency, and cost. When organizations are deliberate and strategic about increasing supervisors’ and managers’ civility competencies in four key skill areas, they experience almost immediate improvements in interpersonal relationships, communication, morale, retention, trust, and productivity.Lean on Civility: Strategies for Changing Culture in Manufacturing Workplaces offers a practical tool kit-complete with strategies and tools (like the Masotti Feedback Method)-that you can take back to your workplace and implement immediately.

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